Privacy Policy
Last Updated: June 25, 2025
Aura Aesthetics ("we," "our," or "the Clinic") is committed to protecting the privacy and confidentiality of your personal and health information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website at www.aura-aesthetics.ca (the "Site"), book consultations, or receive treatments at our clinic in Toronto, Ontario, Canada.
Our practices comply with Canadian federal and provincial privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Personal Health Information Protection Act (PHIPA) of Ontario.
1. Information We Collect
We may collect and process the following types of information: Personal Contact Information including your name, email address, phone number, and date of birth. Personal Health Information (PHI) collected during consultations and intake processes, such as medical history, skin conditions, previous cosmetic treatments, allergies, contraindications, and "before and after" photographs to track treatment progress (collected exclusively with your explicit consent). Technical Site Data such as your IP address, browser type, operating system, duration of visit, and pages viewed, which are collected automatically via cookies.
2. How We Use Your Information
We use your information strictly for legitimate business and medical purposes, including: Providing personalized medical aesthetics and cosmetic treatments. Managing your appointments and sending booking confirmations or reminders. Responding to inquiries submitted through our contact forms or email. Improving website functionality and tailoring content to user needs. Sending promotional offers or newsletters, only if you have opted-in. You can unsubscribe at any time.
3. Disclosure of Your Information
Aura Aesthetics does not sell, rent, or trade your personal or health data to third parties for marketing purposes. We only share your information: With trusted service providers who assist us in operating our business, such as secure electronic medical records (EMR) software, online booking systems, and web hosting, under strict confidentiality agreements. When required by Ontario or Canadian federal law, such as to comply with a subpoena or court order.
4. Data Security and Retention
We implement robust technical, administrative, and physical safeguards to protect your data against unauthorized access, loss, alteration, or disclosure. Medical charts and sensitive patient records are stored on secure, encrypted, and compliant servers. Access is restricted to authorized clinic staff only.
5. Cookies
Our Site uses cookies to optimize your browsing experience and analyze traffic. You can disable cookies through your browser settings, though some features of the Site may become unavailable.
6. Your Rights
You have the right to access the personal information we hold about you and request corrections if it is inaccurate. You may withdraw your consent to data processing at any time. However, please note that we are legally required under Ontario health regulations to retain medical and treatment records for a mandatory period.
7. Contact
Us If you have questions regarding this Privacy Policy, or wish to access or update your personal information, please contact us:
Aura Aesthetics, Leaside, Toronto, ON, Canada
Phone: (647) 830 - 6032
Email: Info@aura-aesthetics.ca
Website: www.aura-aesthetics.ca